FAQ

Where is the shop located?

We do not currently have a brick and mortar location. For now, orders can be placed via email, phone, and Twitter.

How far in advance do I need to order?

Because we are custom bakers, orders needs to be placed three days in advance. On rare occasions we may be able to fill your order with less notice, but you shouldn’t count on it.

What is the minimum order?

The minimum order depends on what you are ordering. For muffins and cups of cakes, the minimum order is a dozen of the same variety. For mini muffins or mini cups of cake the minimum order is two dozen of the same variety. Contact us for minimums on other products.

What sizes do your cakes come in?

Cakes come in six inch and ten inch rounds with either three or four layers depending on the cake. Larger cakes for special events are available. Contact us for details.

How much do you charge?

Pricing depends on what you are interested in purchasing. Contact us for pricing.

What if I don’t see something I like?

The listing on the website is but a small sampling of what we can do. We prefer a good challenge. Please let us know what you’d like and we’d be happy to make it for you.

Do you do special events like weddings and conferences?

Yes we do large events. Contact us with the details and we’ll work something out. All events require a non-refundable 25% deposit.

Can I pick up my order or do you deliver?

Yes you can pick up your order. We offer delivery for a fee.

Do you offer products for people with food allergies/special dietary needs?

Yes we offer products for people with food issues. We can bake with non-glutenous fours, vegan, egg free, lactose free and other dietary needs. Contact us with you particular problem and we’ll see what we can do.

Are you a gluten free bakery?

We are not a gluten free bakery but we do offer products made with non-glutenous flours. We practice excellent separation techniques and do everything possible to minimize cross contamination. We can put you in touch with customers that have purchased our non-glutenous goods if you’d like to talk with someone that shares your concerns.

How long will your products stay fresh?

Since Crumb refuses to use preservatives or weird chemicals, our goods will generally stay fresh for about three days. Cakes will keep for a week or so in the fridge if they are wrapped tightly. Pies should not be kept in plastic containers. Many of our items also freeze well for long term storage when wrapped tightly.

What if we want to talk to you on the phone instead of using your contact form?